Shipping & Delivery Policy
At Home Anokha, our goal is to deliver comfort, style, and quality directly to your doorstep — no matter where in the world you are. We work with leading global carriers such as FedEx, DHL, UPS, and others to ensure reliable and timely delivery.
Order Processing
All orders are processed within 1 to 5 business days from the date of purchase.
During this period, we verify payment details to prevent fraud and ensure order accuracy.
In certain cases, additional information may be required before shipment.
Estimated Delivery Times
| Region | Estimated Delivery |
|---|---|
| United States 🇺🇸 | 5–7 business days |
| United Kingdom 🇬🇧 | 5–7 business days |
| European Union 🇪🇺 | 5–7 business days |
| Canada 🇨🇦 | 5–7 business days |
| Australia 🇦🇺 | 3–10 business days |
| Other Regions 🌍 | 5–15 business days |
Please note: Delivery times are estimated and may vary due to external factors such as holidays, customs procedures, or weather conditions.
Taxes, Duties & Customs
We aim to offer a seamless delivery experience with no hidden fees:
EU – Import taxes are prepaid by Home Anokha. No additional fees will be charged upon delivery.
USA, UK, Canada, Australia & New Zealand – Orders will not incur customs or delivery taxes.
Other Countries – Please consult your local customs office for information on applicable duties or import taxes.
Order Tracking
Once your order is shipped, a tracking number will be sent to your registered email address.
Please note that orders may ship from multiple international warehouses and may arrive in separate packages.
Order Cancellation
Orders may be cancelled within 6 hours of placement. To request a cancellation:
Email: Homeanokha@gmail.com
Subject Line: CANCEL
If the order has already been shipped, cancellations are no longer possible. You may initiate a return once the order is delivered.
Address Changes
If you need to update your shipping address, please notify us within 24 hours of placing your order by replying to your order confirmation or emailing us directly at Homeanokha@gmail.com.
Damaged or Defective Deliveries
If your item arrives damaged or is defective, we sincerely apologize. Please take the following steps:
Capture clear photos of the item and packaging
Include your full name and order number
Email the information to Homeanokha@gmail.com
We will arrange for a replacement or refund as quickly as possible.
Need Assistance?
Our Customer Support Team is here to help. For any shipping inquiries or order concerns, please contact us at:
📧 Homeanokha@gmail.com
⏱ Response time: Within 24 hours